How much time does it take and what are the shipping costs?
We always try to have your items packed and shipped as soon as possible. Normally the package will be sent within 3 business days. To ensure that this goes as quickly as possible, please ensure that all the details (name, mobile number, delivery address and payment address) are correct.
Once your order is shipped, you will receive a tracking number.
Shipping costs are calculated by weight & handling is included. 99Nok Flat Rate Domestic shipping only applies to orders under 1kg.
Free shipping promotions only apply to domestic orders over 1500kr.
To what countries do we deliver?
At the moment we are currently shipping domestically within Norway.
Lost Or Stolen Packages
Mapletree AS is not responsible for lost or stolen packages that are confirmed to be delivered to the shipping address provided for the order. Mapletree is not responsible for orders that are delivered incorrectly or lost due to incorrect shipping information being provided at checkout. Please confirm your shipping address before finalizing checkout.
Is my order insured?
All deliveries are insured against robbery and vandalism while being transported from Mapletree Boutique to the drop point. Once the package is received at your local post office with a signature, it is no longer covered by Mapletree AS.
How can I check on the status of my order?
Your package will be sent by MyPack (Postnord). This gives both you and us the possibility to inquire throughout the shipment process.